Instant access to support when you need it
During a recent study, WARDJet verified its best in class support by taking a look at how many of our inbound calls are resolved without sending a technician to you. We were happy to uncover that 94% of all calls were resolved without sending a technician in less than 4 hours! How's that for uptime!
As we dug in deeper, it became evident how quickly calls were being resolved. While this was made possible through technology, the quality of support comes from the experience and commitment of our people. Without them, this type of support is hard to reach.
I never wanted the award for the most service techs around the world. I do, however, want the award for the least number of service techs and customers with the greatest uptime in the industry... and we've achieved it.